Every order includes a Certificate of Analysis (COA), safety data sheet, handling instructions, and recommended storage guidelines. We also provide batch-specific purity reports from third-party testing.

Lyophilized peptides should be stored at -20°C and protected from light. Once reconstituted, most peptides should be stored at 2-8°C and used within 30 days. Specific storage instructions are provided with each product.

We offer a 30-day return policy for unopened products. For quality concerns, we provide immediate replacement or full refund. Temperature-sensitive products must be reported within 24 hours of delivery.

Yes, we provide tiered pricing for medical practices based on order volume. Professional accounts receive automatic volume discounts, and we offer custom pricing for large institutional orders.

Each product includes a unique batch number that can be verified through our online portal. You can access the complete chain of custody documentation and third-party testing results.